Law Enforcement Data Request Guidelines

Sidst opdateret: 21. juli 2026

These guidelines explain how competent law enforcement og government authorities kan request disclosure of user data from Atlayo Overseas s.r.o. (virksomheds-ID 29645433), operator of Atlayo app. Vi respond in accordance med applicable law, herunder GDPR, Czech law, og EU mutual legal assistance frameworks. Moderselskabet i Atlayo-koncernen er Atlayo spol. s r.o..

1. Scope

The Atlayo app er operated by Atlayo Overseas s.r.o. in Tjekkiet. Requests must relate to data controlled by Atlayo Overseas. Data held solely by third-party mini-app developers must be requested from those developers directly.

2. Types of requests vi accept

2.1 Preservation requests

We kan preserve specified records pending valid legal process. Preservation er temporary; if formal legal process er ikke received before expiry, preserved data kan be deleted.

2.2 Emergency requests

Where there er good-faith belief in imminent risk of death, serious injury, eller harm to a child, vi kan disclose limited data uden prior judicial authorisation where permitted by law. Vi kan still require confirmation of authority afterward.

2.3 Legal process requests

Valid court orders, subpoenas, search warrants, eller equivalent instruments under applicable EU, EEA eller international MLAT channels. Cross-border requests outside EU should normally use mutual legal assistance unless emergency exceptions apply.

3. Data availability

We do ikke retain all user content indefinitely. Messages kan be end-to-end encrypted eller stored only for delivery. Deleted accounts og expired logs kan be unavailable. Vi vil confirm what exists at time of a valid request.

4. Required information

Requests skal be in writing og include:

• Requesting authority name og country.
• Responsible officer name, rank, badge/ID, og official email domain.
• Legal basis og statutory provisions relied upon.
• Atlayo user identifier (mobile number, Atlayo ID, account email if any).
• Specific data categories sought og relevance to investigation.
• Requested response date og reference number.
• For emergencies: nature of imminent harm og steps taken to obtain full process.

Vague eller over-broad requests kan be rejected eller narrowed.

5. User notification

We kan notify affected users before disclosure unless prohibited by law, by court order, or where notification would create imminent danger. Authorities seeking delayed notification should include a specific court order eller statutory basis.

6. Where to send requests

Email: lawenforcement@atlayo.com
Subject: Law Enforcement Agency Disclosure Request
Postal: Atlayo Overseas, Příkop 843/4, Zábrdovice, 602 00 Brno (Company ID 29645433)
Parent company: Atlayo spol. s r.o.

We do ikke review correspondence sent to this address by non-authorised persons. Submission does ikke waive objections regarding jurisdiction eller proper service.

7. Costs og testimony

We kan seek reimbursement of reasonable costs where permitted by law. Vi generally do not provide expert testimony except as legally required.

8. EU cross-border cooperation

For requests between EU Member States, instruments such as European Investigation Order (Directive 2014/41/EU) eller national implementing legislation kan apply. Non-EU authorities should use MLAT eller diplomatic channels via Czech Ministry of Justice unless an emergency exception applies under applicable law.